20 -21 Newman Street, Westminster Borough, London, W1T 1PG, United Kingdom
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Image 1 of The Mandrake
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The Mandrake Overview

First Impressions

Walking into The Mandrake feels like stepping into someone’s eccentric art collector uncle’s townhouse — if that uncle happened to have impeccable taste and unlimited funds. This five-star boutique hotel on Newman Street doesn’t announce itself with flashy signage, which honestly makes discovering it feel like you’re in on some well-kept London secret. The lobby hits you with this moody, almost mystical atmosphere that’s part gothic romance, part contemporary art gallery. I mean, you’ll either absolutely love the dramatic interiors or find them a bit much, but there’s no denying they’ve created something memorable here.

Location & Neighborhood

You know what’s brilliant about Newman Street? It’s tucked just off Oxford Street, so you get all the benefits of being in the thick of things without the tourist chaos right outside your door. The Mandrake sits perfectly between Fitzrovia and Marylebone — two of London’s most walkable neighborhoods that locals actually frequent. Goodge Street tube is literally around the corner, and you can walk to the British Museum in about ten minutes. Couples seem to particularly love this spot, and I get why — there’s something romantic about having your own quiet street while still being steps from everything that matters in central London.

The Rooms

The rooms continue that theatrical theme from downstairs, but in a way that actually works for sleeping (trust me, I was skeptical at first). Think rich, jewel-toned fabrics, carefully curated artwork, and lighting that makes everyone look good in photos. The beds are genuinely comfortable — not just Instagram-pretty — and the bathrooms feel properly luxurious without being over the top. What I really appreciated were the thoughtful touches, like blackout curtains that actually block out London’s surprisingly bright streetlights and proper soundproofing that lets you forget you’re in one of the world’s busiest cities.

Breakfast Experience

Breakfast at The Mandrake is served in their restaurant, and they’ve clearly put thought into accommodating different dietary needs — continental, full English, vegetarian, and gluten-free options are all available. The full English here isn’t your typical greasy spoon version; they’ve elevated it without losing the soul of what makes a proper British breakfast satisfying. I actually found myself looking forward to breakfast each morning, which doesn’t always happen at hotels. The space itself has this greenhouse-like quality with plants everywhere, making it feel like you’re dining in some secret garden rather than a hotel restaurant.

Why Guests Love It

There’s clearly something special happening here — The Mandrake has more repeat guests than most other properties, which tells you everything you need to know about whether people actually enjoy staying here versus just posting about it. It’s the kind of place that feels distinctly London without relying on tired British clichés. The staff genuinely seem to care about creating an experience rather than just processing check-ins and check-outs. Honestly, it’s not for everyone — if you prefer sleek minimalism or traditional luxury, this might feel too theatrical. But if you want to feel like you’re staying somewhere with genuine personality in the heart of London, The Mandrake delivers on that promise.

The luxury concierge service in Central London secures backstage theatre access, Michelin chef tables, and after-hours museum tours.

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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Pet bowls
  • Adult only
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Laptop safe
  • Packed lunches
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Cleaning products
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Spa/wellness packages

Activities:

  • Live music/performance
  • Temporary art galleries
  • Nightclub/D J

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Fruits
  • Wine/champagne
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • Bulgarian
  • German
  • English
  • Spanish
  • French
  • Hungarian
  • Italian
  • Dutch
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Turkish

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Meeting/banquet facilities
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House Rules at The Mandrake

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00

Check-out:

  • From 00:00 to 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.0

Comfort:

9.1

Location:

9.4

Free WiFi:

8.4

Facilities:

8.5

Cleanliness:

8.8

Value for money:

7.6