60 Upper Thames Street, City of London, London, EC4V 3AD, United Kingdom
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Image 1 of The Westin London City
Image 2 of The Westin London City

The Westin London City Overview

First Impressions

Walking into The Westin London City, you’re immediately struck by how they’ve managed to create this serene, almost spa-like atmosphere right in the middle of one of London’s busiest financial districts. The lobby feels refreshingly calm — which is honestly exactly what you need after navigating the City’s maze of narrow streets. What really caught my attention was how the five-star property balances that corporate polish you’d expect in this area with genuine warmth from the staff.

Location & Neighborhood

The hotel sits on Upper Thames Street, and I mean this in the best way possible — you’re literally surrounded by London’s financial heartbeat. You can walk to St. Paul’s Cathedral in about five minutes, and the Thames Path is right there when you need to escape the office towers. What’s brilliant is that couples seem to absolutely love this spot (they rate it 9.3, which makes sense), probably because you get this perfect mix of iconic London sights and surprisingly quiet riverside moments. The Millennium Bridge is practically on your doorstep, so those Instagram shots of the city skyline are basically guaranteed.

The Rooms

The rooms here really showcase that signature Westin attention to detail — those heavenly beds live up to the hype, and after a long day of meetings or sightseeing, you’ll understand why business travelers specifically seek out this chain. The views vary quite a bit depending on which side you’re on, but honestly, even the city-facing rooms give you this fascinating glimpse into London’s architectural layers. The bathrooms are spacious by London standards, which anyone who’s stayed in the city will tell you is no small feat.

Dining & Amenities

Breakfast here is actually impressive — they’ve got everything from a proper full English to vegan and halal options, plus gluten-free choices that don’t feel like an afterthought. The buffet setup works well even when the hotel’s busy with conference guests. What surprised me was how they handle the parking situation — having private parking in the City of London is almost unheard of, so if you’re driving in, that alone might justify the rate. The fitness center gets the job done, though it’s not huge, and the location means you can easily jog along the Thames if you prefer outdoor workouts.

Why Guests Love It

This hotel works because it gets the fundamentals right in a location that’s genuinely special. You’re staying in a luxury property that feels connected to London’s energy without being overwhelmed by it. The 8.8 rating reflects what you actually experience — solid service, comfortable rooms, and that rare combination of business-friendly efficiency with enough character to make leisure travelers happy too. When you can walk to Borough Market for lunch and still make an evening theater show in the West End without breaking a sweat, you start to understand why this spot has such a strong following among both locals and visitors.

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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Coffee machine
  • Refrigerator

Parking:

  • Parking garage
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Bathrobe
  • Hairdryer
  • Shower

Wellness:

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities:

  • Live music/performance
  • Happy hour

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Lower bathroom sink
  • Toilet with grab rails
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • German
  • English
  • French
  • Italian
  • Georgian
  • Portuguese
  • Russian
  • Tamil

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Indoor swimming pool Free!:

  • Opening times
  • Open all year
  • Adult only
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Image 6 of The Westin London City

House Rules at The Westin London City

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.2

Comfort:

9.4

Location:

8.8

Free WiFi:

8.8

Facilities:

9.2

Cleanliness:

9.3

Value for money:

8.0