39-40 Cleveland Square, Westminster Borough, London, W2 6DA, United Kingdom
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Image 1 of The Cleveland
Image 2 of The Cleveland

The Cleveland Overview

First Impressions

Walking up to The Cleveland on a quiet tree-lined square in Bayswater, you immediately get that “hidden gem” feeling — you know, the kind of place locals probably wish tourists wouldn’t discover. The Georgian townhouse facade blends seamlessly into Cleveland Square, and honestly, I almost walked past it the first time. Inside, there’s this refined four-star elegance that feels authentically London without trying too hard. The lobby strikes that perfect balance between welcoming and sophisticated, with classic furnishings that actually look like someone carefully chose them rather than ordering from a hotel catalog.

Location Perfection

Here’s what I love about this spot — you’re literally a two-minute walk from Hyde Park, which means morning jogs or evening strolls are basically mandatory (in the best way). Paddington Station is close enough that you can drag your luggage there without breaking a sweat, but far enough that you don’t hear the train announcements. The Bayswater area has this wonderful residential feel during the day, then comes alive with restaurants and pubs in the evening. I mean, you can walk to Oxford Street for shopping, but you can also discover those little Lebanese and Turkish restaurants that make this neighborhood feel authentically diverse rather than touristy.

The Rooms

The rooms at The Cleveland manage to feel both cozy and spacious — no small feat in London, honestly. Mine had these lovely period details like high ceilings and original moldings, but the bathroom was completely modern with a proper shower that actually had decent water pressure. The beds are genuinely comfortable (I’m picky about this), and there’s enough storage space that you won’t be living out of your suitcase. What really impressed me was the attention to soundproofing — despite being in central London, the rooms stay remarkably quiet, especially the ones facing the square.

Service and Amenities

The staff here actually seem to enjoy their jobs, which makes such a difference when you’re trying to navigate a new city. They’ll give you proper directions (not just “turn left and walk”), and they know the neighborhood well enough to recommend that perfect pub or the quickest route to wherever you’re headed. The hotel keeps things simple but does them well — reliable WiFi, a decent breakfast setup, and common areas that feel inviting rather than sterile. There’s no gym, but honestly, with Hyde Park right there, who needs a treadmill?

Why Guests Love It

What keeps people coming back to The Cleveland is how it nails that sweet spot between location and value. You’re staying in one of London’s most desirable areas without paying Mayfair prices, and the hotel feels like a proper London experience rather than a generic international chain. Couples especially seem to appreciate the romantic setting — that tree-lined square really is lovely, particularly in the evening when the streetlights come on. It’s the kind of place where you feel like you’re living in London for a few days rather than just visiting it.

Early hotels booking in Central London secures Royal Opera seats, Buckingham balcony views, and behind-the-scenes studio tours.

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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Laptop safe
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Kitchen:

  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
  • Kitchenette

Bathroom:

  • Toilet paper
  • Towels
  • Additional toilet
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Services:

  • Shuttle service
  • Daily housekeeping
  • Concierge service
  • Luggage storage
  • Wake-up service
  • Fax/photocopying
  • 24-hour front desk

Living Area:

  • Desk

Accessibility:

  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English
  • Lithuanian
  • Polish

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • Telephone
  • TV

Reception services:

  • Invoice provided
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Image 6 of The Cleveland

House Rules at The Cleveland

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 14:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.0

Comfort:

8.7

Location:

8.9

Free WiFi:

8.3

Facilities:

8.1

Cleanliness:

8.7

Value for money:

8.0