

Shangri-La The Shard, London Overview
First Impressions
Walking into Shangri-La The Shard, London feels like stepping into something out of a movie — and I mean that in the best possible way. You’re literally inside one of London’s most iconic buildings, starting from the 34th floor and going up to the 52nd. The lobby sits high above the Thames, and honestly, the views hit you before you even check in. It’s that immediate “wow” moment that makes you forget about the journey getting here.
Location & Views
The location is absolutely brilliant — you’re right in the heart of London but perched so high above it all that the city becomes this incredible panorama spread out below you. Borough Market is practically on your doorstep (perfect for weekend mornings), and you can walk to the South Bank, Tower Bridge, or hop across to the City in minutes. What really gets me though is how couples seem to fall in love with this spot — there’s something romantic about being suspended above London’s skyline. The hotel scored 9.4 for location, and after staying here, I get why that number is so high.
The Rooms
The rooms are where this five-star luxury hotel really shows off. Floor-to-ceiling windows mean you’re never disconnected from those views — whether you’re looking out over the Thames or across London’s sprawling neighborhoods. The beds deserve a special mention because they’re genuinely some of the most comfortable I’ve experienced in London (and trust me, guests keep coming back partly for this reason). Everything feels thoughtfully designed rather than just expensive for the sake of it, from the marble bathrooms to the way the lighting shifts throughout the day.
Dining & Amenities
Breakfast here is actually worth getting up early for — they do a proper Full English alongside continental options and a buffet that covers most bases. The restaurants, well, you’re eating with London spread out beneath you, which makes even a simple meal feel special. There’s parking available too, which might sound mundane but anyone who’s tried to park in central London will appreciate that luxury. The spa and pool area maintain that same elevated feeling — literally and figuratively — that runs through the entire property.
Why Guests Love It
What strikes me most is how many people return here — there are more repeat guests than you’d find at most London hotels, and I think it’s because this place manages to feel both grand and genuinely comfortable. You know what? It’s not just about staying in The Shard (though that’s undeniably cool) — it’s about how the hotel uses that incredible setting to create something that feels both uniquely London and completely removed from the city’s usual hustle. Whether you’re here for romance, business, or just treating yourself, there’s something about being this high above London that puts everything into perspective.


Facilities
View:
- View
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
General:
- Pet bowls
- Hypoallergenic
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Soundproofing
- Car hire
- Laptop safe
- Carpeted
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Iron
- Room service
Kitchen:
- Coffee machine
- Electric kettle
Parking:
- Valet parking
Bathroom:
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
Wellness:
- Sun loungers or beach chairs
- Massage
- Spa and wellness centre
- Fitness centre
- Sauna
Activities:
- Bicycle rental
Living Area:
- Seating Area
- Desk
Food & Drink:
- Wine/champagne
- Special diet menus (on request)
- Snack bar
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Wheelchair accessible
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- Arabic
- German
- English
- Spanish
- French
- Italian
- Dutch
- Russian
- Chinese
Cleaning services:
- Daily housekeeping
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
Reception services:
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Meeting/banquet facilities
Indoor swimming pool Free!:
- Open all year
- All ages welcome
- Infinity pool
- Pool with view
- Heated pool
- Pool/beach towels
- Sun loungers or beach chairs
Entertainment and family services:
- Babysitting/child services


House Rules at Shangri-La The Shard, London
Pets:
- Pets are allowed on request. Charges may be applicable.
Groups:
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in:
- From 16:00 to 00:00
Check-out:
- From 00:00 to 11:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
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