16 Sumner Place, Kensington and Chelsea, London, SW7 3EG, United Kingdom
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Image 1 of Number Sixteen, Firmdale Hotels
Image 2 of Number Sixteen, Firmdale Hotels

Number Sixteen, Firmdale Hotels Overview

First Impressions

Walking up to Number Sixteen, Firmdale Hotels feels like discovering a secret that only Londoners know about. This five-star boutique property sits quietly on Sumner Place in South Kensington, and honestly, you could walk right past it if you weren’t looking — which is exactly what makes it so special. The Victorian townhouse facade doesn’t scream luxury hotel, but step inside and you’re immediately hit with that unmistakable Firmdale style: bold patterns, rich colors, and an atmosphere that’s both sophisticated and wonderfully eccentric.

Location & Neighborhood

You know what’s brilliant about this spot? You’re literally a three-minute walk from South Kensington tube station, which puts you on the Piccadilly, Circle, and District lines — basically, all of London is at your fingertips. The Natural History Museum is practically next door, and you can stroll to the V&A or Science Museum without breaking a sweat. But here’s the thing couples seem to love most (and I get why they rate the location 9.7) — Sumner Place itself is this gorgeous, tree-lined street that feels residential and peaceful, yet you’re still in the heart of everything. It’s like having a quiet London home base while being steps from Hyde Park and the best of Kensington.

The Rooms & Comfort

I’ll be honest — the rooms at Number Sixteen aren’t huge by American standards, but they’re perfectly proportioned for London and designed with such attention to detail that you don’t mind. Each one has its own personality thanks to Kit Kemp’s distinctive design approach, mixing antiques with contemporary art and fabrics that somehow work together beautifully. The beds, though — guests consistently rave about them, and I can see why. They’ve clearly invested in proper luxury bedding, and after a long day exploring London’s museums or shopping on King’s Road, sinking into one of these beds feels like pure bliss.

Breakfast & Dining

The breakfast situation here is actually impressive for a boutique hotel this size. They’ve got everything covered — full English, continental, plus proper options for vegetarians, vegans, and anyone dealing with gluten issues. What I really appreciate is that they offer breakfast to go, which is perfect when you want to grab something quick before heading to an early museum opening or catching a morning flight. The dining room overlooks their private garden (more on that in a moment), and there’s something quite civilized about starting your London day here rather than fighting crowds at some chain café.

Why Guests Love It

Here’s what keeps people coming back — and there are definitely more repeat guests here than at most London hotels I know. It’s that rare combination of feeling like you’re staying at a stylish friend’s place while still getting five-star service. The private garden is genuinely special — a proper oasis where you can actually sit outside in central London, which is rarer than you’d think. The staff seem to remember returning guests, and the whole place has this intimate, almost residential feel that makes business travelers and couples alike feel genuinely welcomed rather than just processed. It’s luxury without the stuffiness, which in London, is exactly what you want.

Image 3 of Number Sixteen, Firmdale Hotels
Image 4 of Number Sixteen, Firmdale Hotels

Facilities

Bedroom:

  • Wardrobe or closet

General:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Lift
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Bathroom:

  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer

Outdoors:

  • Outdoor furniture
  • Garden

Living Area:

  • Desk

Food & Drink:

  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Minibar
  • Restaurant

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Safety deposit box

Media & Technology:

  • DVD player
  • Telephone
  • TV

Reception services:

  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying

Great for your stay:

  • Parking
  • Restaurant
  • Private bathroom
  • Air conditioning
  • Free WiFi
  • Room service
  • Airport shuttle (free)
  • Non-smoking rooms
  • Minibar
  • Luggage storage

Entertainment and family services:

  • Babysitting/child services
Image 5 of Number Sixteen, Firmdale Hotels
Image 6 of Number Sixteen, Firmdale Hotels

House Rules at Number Sixteen, Firmdale Hotels

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 4 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.2

Comfort:

9.4

Location:

9.6

Free WiFi:

9.1

Facilities:

9.0

Cleanliness:

9.5

Value for money:

7.9