10 Pepys Street, City of London, London, EC3N 2NR, United Kingdom
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Image 1 of Novotel London Tower Bridge
Image 2 of Novotel London Tower Bridge

Novotel London Tower Bridge Overview

First Impressions

Walking up to the Novotel London Tower Bridge, you immediately get that feeling you’ve landed somewhere special. The building sits right in the heart of the City of London — and I mean properly in the thick of things, not some tourist-trap version of “central.” You’re literally steps from Tower Bridge, which honestly never gets old, even if you’ve seen it a hundred times. The lobby has that polished, contemporary feel you’d expect from a four-star property, but it doesn’t feel stuffy or overly formal.

Location & Neighborhood

Here’s the thing about this spot — it’s genuinely one of the best locations you could ask for in London. You’re on Pepys Street in the City, which means you can walk to Tower Bridge in about two minutes, pop over to Borough Market for lunch, or catch the Tube at Tower Hill without breaking a sweat. The couples who stay here absolutely love it (they rate the location 9.4 out of 10), and I totally get why. You can stroll along the Thames Path in the evening, grab dinner in one of the nearby gastropubs, or just watch the city buzz around you from what feels like the center of it all.

The Room Experience

The rooms are exactly what you’d hope for — clean, modern, and surprisingly quiet given how central everything is. What really stands out, though, are the beds. I mean, guests rave about them for a reason, and after a long day of walking around London, you’ll understand why. The rooms have floor-to-ceiling windows (well, most of them do), and if you’re lucky enough to get a Thames view, you’ll spend way too much time just staring out at the water and the bridge. The bathrooms are well-designed too — nothing fancy, but everything works properly, which is more than you can say for some places in this city.

Breakfast & Dining

Breakfast here is actually pretty solid — they do the full spread with continental options, a proper Full English, and a buffet setup that covers most bases. You know what I appreciate? They don’t skimp on the coffee, and the bacon is actually crispy (small victories, but they matter). The dining area gets busy around 8 AM, so if you’re not a morning person, either get there early or wait until after 9:30. There’s also a bar area that’s decent for an evening drink, though honestly, with Borough Market and all the pubs nearby, you might find yourself exploring instead.

Why Guests Love It

This hotel works because it gets the fundamentals right without trying too hard to be something it’s not. You’re staying in an upscale, well-run property that happens to be perfectly positioned for exploring London. The staff know their stuff, the location score of 9.5 speaks for itself, and you’ll sleep well — which, let’s be honest, is half the battle when you’re dealing with jet lag or just trying to recharge between sightseeing marathons. It’s the kind of place where you can walk out the front door and immediately feel like you’re in the real London, not some sanitized hotel district.

Image 3 of Novotel London Tower Bridge
Image 4 of Novotel London Tower Bridge

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Hypoallergenic
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Steam room
  • Hammam
  • Fitness centre
  • Sauna

Living Area:

  • Sofa
  • Desk

Food & Drink:

  • Wine/champagne
  • Kid meals
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Auditory guidance
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Clothes rack

Languages spoken:

  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Cleaning services:

  • Daily housekeeping
  • Dry cleaning

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • TV

Reception services:

  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Entertainment and family services:

  • Indoor play area
  • Board games/puzzles
Image 5 of Novotel London Tower Bridge
Image 6 of Novotel London Tower Bridge

House Rules at Novotel London Tower Bridge

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.1

Comfort:

8.9

Location:

9.4

Free WiFi:

8.6

Facilities:

8.7

Cleanliness:

8.9

Value for money:

8.1