1 Suffolk Place, Westminster Borough, London, SW1Y 4HX, United Kingdom
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Image 1 of Haymarket Hotel, Firmdale Hotels
Image 2 of Haymarket Hotel, Firmdale Hotels

Haymarket Hotel, Firmdale Hotels Overview

First Impressions

Walking into Haymarket Hotel, Firmdale Hotels feels like stepping into someone’s incredibly stylish London townhouse — if that someone happened to have impeccable taste and unlimited resources. This five-star boutique property sits right on Suffolk Place in London‘s Westminster, and honestly, the location couldn’t be more perfect. You’re literally a two-minute walk from Piccadilly Circus and the West End theaters, but tucked away on a quiet street that feels worlds apart from the tourist chaos.

The Neighborhood Advantage

What I love about this spot is how effortlessly you can explore London from here. St. James’s Park is right around the corner — perfect for morning runs or evening strolls when you need to escape the city buzz. The luxury shopping on Regent Street and Bond Street is practically on your doorstep, and you know what? Even locals use this area as their shortcut between neighborhoods. There’s something satisfying about staying somewhere that Londoners actually navigate through daily, rather than just another tourist hub. The West End’s vibrant energy is mere steps away, offering world-class theater productions and dining experiences.

The Room Experience

The rooms here are where Firmdale Hotels really shows off their signature style. Each room has this bold, colorful design that somehow manages to feel both dramatic and cozy — think rich fabrics, unique artwork, and furniture that looks like it belongs in a design magazine. The beds are genuinely exceptional (I mean, guests consistently rave about the sleep quality), and the bathrooms feature those deep soaking tubs that make you want to extend your stay just for another long soak. Modern amenities blend seamlessly with the hotel’s distinctive aesthetic throughout.

Dining and Daily Rhythms

Breakfast at the hotel’s restaurant covers every possible dietary need — from traditional Full English to vegan and gluten-free options. They’ve got the buffet setup down to an art form, but honestly, the à la carte items are where they shine. The staff seems to remember returning guests’ preferences, which explains why so many people come back here repeatedly. There’s this comfortable rhythm to the place that makes you feel like a regular even on your first visit. The culinary team takes pride in sourcing quality ingredients and delivering personalized service.

Why Guests Love It

The real magic happens in those little moments — when you realize you can walk to Covent Garden for dinner, catch a show in the West End, then stroll back through quiet streets that feel almost residential. Couples especially seem to fall for this hotel, and I get it completely. The combination of luxury without stuffiness, plus that unbeatable location score, creates something special. You’re staying in the heart of everything London offers, but in a space that feels intimate and personal rather than corporate and cold. This boutique property delivers an unforgettable experience that keeps guests returning year after year.

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Image 4 of Haymarket Hotel, Firmdale Hotels

Facilities

Bedroom:

  • Wardrobe or closet

General:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Bathroom:

  • Free toiletries
  • Hairdryer

Wellness:

  • Massage
  • Fitness centre

Living Area:

  • Desk

Food & Drink:

  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Languages spoken:

  • English

Cleaning services:

  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Safety deposit box

Media & Technology:

  • Radio
  • Telephone
  • TV

Reception services:

  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Indoor swimming pool Free!:

  • Open all year
  • Heated pool
  • Pool/beach towels

Entertainment and family services:

  • Board games/puzzles
  • Babysitting/child services
Image 5 of Haymarket Hotel, Firmdale Hotels
Image 6 of Haymarket Hotel, Firmdale Hotels

House Rules at Haymarket Hotel, Firmdale Hotels

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 4 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.6

Comfort:

9.8

Location:

9.8

Free WiFi:

9.1

Facilities:

9.4

Cleanliness:

9.7

Value for money:

8.2