36 Great st Helens, City of London, London, EC3A 6AP, United Kingdom
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Great St Helen Hotel Overview

First Impressions

Walking up to Great St Helen Hotel on a narrow City street, you might almost miss it — and that’s actually part of its charm. This four-star property sits quietly among the towering glass offices of London’s financial district, but once you step inside, you realize you’ve found something special. The lobby has this understated elegance that feels more like a well-appointed private club than a typical business hotel, which makes sense given how many guests keep coming back.

Location & Neighborhood

Honestly, the location is pretty much perfect if you want to be in the thick of things without the tourist chaos. You’re literally in the heart of the City of London — I mean, you can walk to the Bank of England in about five minutes, and Liverpool Street station is close enough that you don’t need to plan your tube journeys like a military operation. What I love is that couples seem to get it — they consistently rate the location over 9 out of 10, and I can see why. You’ve got some fantastic gastropubs tucked away on the surrounding streets, plus you’re walking distance to Borough Market if you fancy a weekend food adventure.

The Room Experience

The rooms here aren’t huge — this is central London, after all — but they’re thoughtfully designed in a way that makes the space work. My room had this lovely mix of contemporary comfort and classic touches, with a desk that actually functioned properly (you’d be surprised how rare that is). The windows look out onto the historic streets below, and there’s something quite soothing about watching the city bustle while you’re tucked away in your own quiet space. The beds are genuinely comfortable, not just hotel-marketing comfortable, and the bathrooms are well-appointed without being flashy.

Service & Amenities

What strikes me most about this place is how the staff seem to actually remember guests — which explains why so many people return. It’s not overly formal service, but it’s attentive in that British way where they anticipate what you need without hovering. The hotel doesn’t try to be everything to everyone, which I appreciate. There’s a cozy restaurant that serves solid British fare with a modern twist, and honestly, after a long day exploring London, it’s nice not to have to venture out if you don’t want to. They also sorted out parking for me without the usual London drama, though I’d recommend the tube for getting around.

Why Guests Love It

You know what really sets Great St Helen Hotel apart? It feels like a proper London experience rather than a generic hotel stay. The building has character — you can sense the history in the walls — but it’s been updated with all the modern comforts you actually need. The fact that so many guests return tells you everything, really. It’s the kind of place where you feel like you’re staying somewhere that locals might actually recommend, tucked away from the obvious tourist spots but perfectly positioned to explore everything London has to offer. For the price point and location, it delivers exactly what it promises without any unnecessary fuss.

Best hotels in Central London blend skyline penthouses, afternoon tea salons, and butler-serviced suites.

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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Kitchen:

  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Services:

  • Daily housekeeping
  • Luggage storage
  • Wake-up service
  • Fax/photocopying
  • Express check-in/check-out
  • Business centre
  • 24-hour front desk

Living Area:

  • Desk

Food & Drink:

  • Tea/Coffee maker

Accessibility:

  • Wheelchair accessible

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Polish
  • Russian

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
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Image 6 of Great St Helen Hotel

House Rules at Great St Helen Hotel

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.7

Comfort:

7.9

Location:

9.3

Free WiFi:

7.7

Facilities:

7.4

Cleanliness:

8.0

Value for money:

7.6