20-28 Bolsover Street, Westminster Borough, London, W1W 5NB, United Kingdom
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Image 1 of Gem Fitzrovia Hotel
Image 2 of Gem Fitzrovia Hotel

Gem Fitzrovia Hotel Overview

First Impressions

Walking up to Gem Fitzrovia Hotel on Bolsover Street, you immediately get that “hidden gem” feeling — it’s tucked away just enough to feel like a discovery, but you’re actually smack in the middle of one of London’s most creative neighborhoods. The building itself has this understated elegance that doesn’t scream for attention, which honestly feels refreshing after seeing so many over-the-top hotel facades around the city. This four-star property sits perfectly between boutique charm and proper hotel amenities, and you can tell they’ve put thought into every detail without going overboard.

The Fitzrovia Advantage

Here’s what I love about this location — you’re literally surrounded by the best of London without the tourist chaos. Fitzrovia is where media types, designers, and locals actually hang out, so you’ll find yourself wandering past proper pubs, independent coffee shops, and galleries that most visitors never discover. Oxford Street is a five-minute walk when you need it, but you can escape back to this quieter pocket just as easily. The couples who stay here clearly get it — there’s something romantic about having your own little corner of central London that doesn’t feel like everyone else’s itinerary.

The Room Experience

My room was compact but cleverly designed — they’ve maximized every inch without making it feel cramped, which is honestly an art form in London hotels. The bed was properly comfortable (not just Instagram-pretty), and the bathroom had that rainfall shower that actually works well, not just looks good. What struck me most was the attention to lighting — they’ve got it just right for both getting ready in the morning and winding down at night. The windows face the street, but Bolsover isn’t a main thoroughfare, so you get that urban energy without the constant noise.

Morning Fuel

Breakfast here is where they really show their understanding of what travelers actually want. You’ve got your full English option when you’re feeling ambitious, continental when you want something lighter, and a proper buffet setup that doesn’t feel like a cafeteria. I mean, there’s something to be said for starting your London day with a decent meal that doesn’t cost £20 at some trendy spot down the road. The dining area has this relaxed morning vibe where you can actually plan your day without feeling rushed — which, let’s be honest, is rare in central London hotels.

Why Guests Love It

What keeps people coming back to Gem Fitzrovia Hotel is that balance between being in the thick of things and having a proper retreat. You’re not paying Mayfair prices, but you’re getting that central London access that makes every day trip feel effortless. The staff seems to genuinely know the neighborhood — they’ll point you toward the good curry place or tell you which pub has the best Sunday roast. It’s the kind of place where you feel like you’re staying somewhere locals would actually recommend, not just where tour groups end up.

Savvy travelers reserve a hotel in Central London before marathon weekend fills Embankment and Trafalgar Square.

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Image 4 of Gem Fitzrovia Hotel

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Shared lounge/T V area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Laptop safe
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Pants press
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Tumble dryer
  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Reception services:

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Great for your stay:

  • Restaurant
  • Private bathroom
  • Air conditioning
  • Bath
  • Free WiFi
  • Family rooms
  • Flat-screen TV
  • Room service
  • Non-smoking rooms
  • Tour desk

Entertainment and family services:

  • Babysitting/child services
Image 5 of Gem Fitzrovia Hotel
Image 6 of Gem Fitzrovia Hotel

House Rules at Gem Fitzrovia Hotel

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.4

Comfort:

8.3

Location:

8.9

Free WiFi:

8.1

Facilities:

7.9

Cleanliness:

8.3

Value for money:

7.6