7 Pepys Street, City of London, London, EC3N 4AF, United Kingdom
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Image 1 of DoubleTree by Hilton Hotel London – Tower of London
Image 2 of DoubleTree by Hilton Hotel London – Tower of London

DoubleTree by Hilton Hotel London – Tower of London Overview

First Impressions

Walking into DoubleTree by Hilton Hotel London – Tower of London, you’re immediately struck by how they’ve managed to squeeze genuine warmth into what could easily be another sterile business hotel. The lobby feels surprisingly welcoming for a four-star property in the City, and honestly, that famous DoubleTree cookie at check-in never gets old — even if you’ve stayed at dozens of these places before. The staff actually seem to know what they’re doing, which isn’t always a given in London‘s busier hotel districts.

Location That Actually Matters

Here’s the thing about Pepys Street — you’re literally a three-minute walk from Tower Bridge and the Tower of London, but you’re also right in the heart of the financial district. I mean, couples are rating this location 9.3 out of 10, and that’s not just tourist excitement talking. You can walk to Borough Market for weekend browsing, catch the Thames Clipper from Tower Pier, or just wander along the river path when the City empties out after work hours. The Tube connections at Tower Hill are right there, so getting anywhere else in London is actually straightforward.

The Room Experience

The rooms aren’t going to win any design awards, but they’re thoughtfully laid out and surprisingly quiet given you’re surrounded by one of London’s busiest areas. Each room has those floor-to-ceiling windows that make the most of whatever view you get — and honestly, even the courtyard views aren’t terrible. The beds are properly comfortable (that Sweet Dreams bedding program Hilton does actually works), and the bathrooms are modern enough that you won’t feel like you’re roughing it. What I really appreciate is the workspace setup — it’s clearly designed by people who understand that business travelers need actual desk space, not just a tiny table shoved in a corner.

Breakfast Worth Getting Up For

The breakfast situation here is genuinely impressive — they’ve got everything from full English to vegan options, plus halal and gluten-free choices that don’t feel like afterthoughts. The buffet setup flows well, so you’re not fighting crowds even when the hotel’s busy with conference groups. I’ve seen plenty of hotel breakfasts that promise variety but deliver mediocrity, but this one actually delivers on both fronts. The restaurant space itself is bright and comfortable, not one of those cramped basement dining rooms you sometimes get stuck with in London hotels.

Why Guests Love It

Look, this isn’t the most glamorous hotel in London, but it gets the fundamentals right in ways that matter when you’re actually traveling. The location score of 9.2 isn’t just marketing fluff — you really can walk to major attractions while staying somewhere that business travelers use, which means the service standards are consistently high. Parking is available on-site, which is almost unheard of in this part of London, and the overall experience feels reliable rather than flashy. Sometimes that’s exactly what you need, especially when you’re paying London hotel prices and want to know you’ll get your money’s worth.

Apartments in Central London suit remote teams with serviced lofts, high-speed broadband, and skyline terraces.

Image 3 of DoubleTree by Hilton Hotel London – Tower of London
Image 4 of DoubleTree by Hilton Hotel London – Tower of London

Facilities

General:

  • Pet bowls
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Parking:

  • Parking garage
  • Accessible parking

Outdoors:

  • Terrace

Wellness:

  • Fitness
  • Fitness centre

Food & Drink:

  • Fruits
  • Wine/champagne
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • German
  • Greek
  • English
  • Spanish
  • French
  • Hindi
  • Italian
  • Dutch
  • Portuguese
  • Romanian
  • Russian

Cleaning services:

  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Telephone

Reception services:

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities
Image 5 of DoubleTree by Hilton Hotel London – Tower of London
Image 6 of DoubleTree by Hilton Hotel London – Tower of London

House Rules at DoubleTree by Hilton Hotel London – Tower of London

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.5

Comfort:

8.3

Location:

9.1

Free WiFi:

8.9

Facilities:

7.9

Cleanliness:

8.2

Value for money:

7.3