6 Holywell Lane, Hackney, London, EC2A 3ET, United Kingdom
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citizenM London Shoreditch Overview

First Impressions

Walking into citizenM London Shoreditch feels like stepping into a design magazine — but in the best possible way. This four-star hotel doesn’t try to be stuffy or overly formal; instead, it’s got this cool, contemporary vibe that perfectly matches the creative energy of London’s Shoreditch neighborhood. The lobby buzzes with an eclectic mix of tech workers, artists, and travelers, all drawn to the hotel’s signature blend of style and substance.

Location & Neighborhood

You know what’s brilliant about this spot? You’re literally in the heart of one of London’s most dynamic areas, but tucked away on Holywell Lane so you’re not dealing with constant street noise. Shoreditch is where the city’s creative scene really comes alive — think independent galleries, vintage shops, and some of the best street food markets you’ll find anywhere. The Old Street tube station is just a short walk away, which means you can easily hop over to central London, but honestly, you might find yourself wanting to stay in the neighborhood. Couples especially seem to love exploring the area together — I mean, there’s something pretty romantic about wandering through those cobblestone streets lined with converted warehouses and discovering hidden cocktail bars.

The Room Experience

Here’s where citizenM really shines — the room design is absolutely spot-on. Everything is controlled through a tablet system that initially seems a bit gimmicky, but actually works brilliantly once you get the hang of it. The beds are genuinely comfortable (and I’m someone who usually struggles to sleep well in hotels), with crisp white linens and pillows that hit that perfect sweet spot between firm and soft. The bathrooms are compact but cleverly designed, with rainfall showers that make you want to linger a bit longer than necessary. What I really appreciate is how they’ve maximized the space without making it feel cramped — there’s still room to spread out your stuff and feel settled.

Breakfast & Dining

The breakfast buffet here is refreshingly straightforward — no fancy frills, just really good quality ingredients done well. Fresh pastries, proper coffee, and enough variety to keep you happy whether you’re rushing off to meetings or planning a leisurely morning exploring the neighborhood. The communal dining area has this relaxed, almost café-like atmosphere where you’ll often find yourself chatting with other guests. It’s the kind of place where business travelers and weekend visitors mix naturally, creating this nice energy that carries through the whole hotel.

Why Guests Love It

What keeps people coming back — and there are definitely more repeat guests here than at most places — is how citizenM manages to feel both polished and unpretentious. The staff genuinely seem to enjoy working here, which makes a huge difference in the overall experience. You’re getting excellent value for money in a location that puts you right in the middle of everything that makes London exciting, without the premium prices you’d pay in more traditional areas. Plus, there’s something satisfying about staying somewhere that feels distinctly modern and London-specific, rather than like it could be anywhere in the world.

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Facilities

View:

  • View

Bedroom:

  • Linen

General:

  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Hardwood or parquet floors
  • Heating
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Services:

  • Shared lounge/T V area
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
  • Ironing service
  • Business centre
  • 24-hour front desk

Living Area:

  • Desk

Food & Drink:

  • Snack bar
  • Bar
  • Restaurant

Accessibility:

  • Lower bathroom sink
  • Higher level toilet
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • iPad
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
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Image 6 of citizenM London Shoreditch

House Rules at citizenM London Shoreditch

Pets:

  • Pets are not allowed.

Check-in:

  • From 14:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.3

Comfort:

9.1

Location:

9.2

Free WiFi:

9.0

Facilities:

8.8

Cleanliness:

9.1

Value for money:

8.1